Navigate360 Data Breach: What Happened and What You Should Do
Navigate360 disclosed a data breach affecting 828,537 people, as reported by Navigate360 to the Texas Attorney General. Here's what is currently known about the incident, what information may have been exposed, and steps you can consider taking.
- Company
- Navigate360
- People affected
- 828,537
Navigate360 reported 828,537 people affected in total, including 133,683 Texas residents, in its report to the Texas Attorney General (published October 28, 2026).
- Incident date
- November 21, 2025 – March 5, 2026
- Discovered
- March 18, 2026
- Disclosed
- California AG filing October 23, 2026
- Information exposed
- Possibly: Name, Physical address, Social Security number, Government identification, Health information, Date of birth
- Status
- Notification underway
Texas AG report published October 28, 2026; California AG posting October 23, 2026; Massachusetts letter 2026-1846. Navigate360 says it has no evidence of misuse.
What happened in the Navigate360 breach?
How the attacker got in
An unauthorized third party accessed one of Navigate360's systems and obtained copies of some data, according to its notice.
Reports conflict
Timeline of what is known
- 01November 21, 2025 – March 5, 2026Unauthorized access
- 02March 18, 2026Breach discovered
- 03California AG filing October 23, 2026Breach disclosed publicly
- 04October 2026Affected individuals notified
Dates come from the sources listed at the bottom of this page. Separate events are kept separate; where a date has not been disclosed, it says so.
What information was exposed?
The categories below come from Navigate360's disclosure and the sources listed on this page. Each is labeled by what the evidence supports. Categories not mentioned in any source are not listed, even if they are common in similar breaches.
Name
Name (Navigate360 notice; Texas Attorney General report).
Physical address
Listed in Navigate360's report to the Texas Attorney General (October 28, 2026).
Social Security number
Listed in Navigate360's report to the Texas Attorney General (October 28, 2026).
Government identification
Listed in Navigate360's report to the Texas Attorney General (October 28, 2026).
Health information
Listed in Navigate360's report to the Texas Attorney General (October 28, 2026).
Date of birth
Listed in Navigate360's report to the Texas Attorney General (October 28, 2026).
Why this information matters
The risks below are the ones associated with the categories of information involved in this breach. This describes how exposed information can be used in general. It does not state that any of this has happened with data from this incident.
Information from one breach can sometimes be combined with information from other breaches or public sources. A name and email address on their own are limited. Paired with a date of birth from one leak and an address from a people-search site, they become enough to answer a security question or make a scam call sound informed.
Whether the data from this breach has been sold, shared, or used is not known unless a source on this page says so. Where that is documented, it appears in the "What happened" section above.
If you were affected, consider doing these things now
Practical steps for this breach, in rough order of priority. None of these require buying anything. Monitoring services, including ours, are one option among several.
- 01Read any notice you received carefully and follow its enrollment steps for any complimentary monitoring offered.
- 02Review account statements and credit reports for activity you do not recognize.
- 03Consider a free fraud alert or credit freeze with Equifax, Experian, and TransUnion.
- 04Verify any call or email claiming to be about the breach using the phone number or address in your written notice.
AI Protection
Monitoring, alerts, and recovery help for what comes after a breach.
A breach puts information you can't take back into circulation. AI Protection watches for it being misused, alerts you when something changes, and helps you recover if something goes wrong. It cannot undo the breach or retrieve data an attacker already holds.
How one breach can contribute to a larger exposure footprint
A possible risk pattern, not a description of this incident. Each step is something that can happen after a breach. Nothing here states that it has happened with data from this incident.
Illustrative pattern- Step 1
One breach
A single company's records are accessed without authorization.
- Step 2
Personal information is exposed
Some categories can be changed afterward. Others, like a name or date of birth, can't.
- Step 3
It may remain accessible
Copies of breached data can persist well beyond the original incident.
- Step 4
Sources can be combined
Fragments from different breaches and public sources may be assembled into a fuller profile.
- Step 5
More targeted attempts
A fuller profile can make fraud, impersonation, phishing, or social engineering attempts more convincing.
A breach is an event. Exposure can last longer.
A password can be reset and a card reissued. Some information can't be replaced, and that is the part that stays useful to someone attempting fraud later. This does not mean fraud will occur. It means the risk does not close when the news cycle does.
Involved in this breach and hard to change
None of the categories reported in this breach are in the hard-to-change group. Changeable items like passwords and account numbers should still be addressed.
What Navigate360 has done so far
Only actions the company has announced or that are documented in the sources below. If something you'd expect to see isn't here, it hasn't been announced as of the last update.
Sources
Primary sources first: company disclosures, regulator and attorney general filings, SEC filings, court documents. News reporting is listed as secondary. Where reports conflict, the conflict is noted in the "What happened" section rather than resolved silently.
Last updated November 2, 2026 · First published November 2, 2026
Questions about the Navigate360 breach
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