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Data Breach Response / PDCM Insurance · Updated September 30, 2026 Independent coverage, not a communication from PDCM Insurance

PDCM Insurance Data Breach: What Happened and What You Should Do

PDCM Insurance disclosed a data breach affecting an unconfirmed number of people. Here's what is currently known about the incident, what information may have been exposed, and steps you can consider taking.

Notification / monitoring offer underway Sources listed below
Breach snapshotUpdated September 30, 2026
Company
PDCM Insurance
People affected
Undisclosed

Iowa AG letter reports 4,734 Iowa residents notified on or about August 3, 2026; Vermont AG table lists 1 Vermont resident. National total not stated as final.

Incident date
April 27 – April 28, 2025
Discovered
April 28, 2025
Disclosed
September 29, 2026
Information exposed
Possibly: Name, Date of birth, Social Security number, Government identification, Financial information, Health information, Insurance information
Status
Notification / monitoring offer underway

Company web notice live; Iowa AG notice August 3, 2026; Vermont AG table September 29, 2026; Kroll monitoring for some individuals.

What happened in the PDCM Insurance breach?

How the attacker got in

Unauthorized access to certain files and folders within PDCM's network between April 27 and April 28, 2025 (discovered April 28, 2025).

Timeline of what is known

  1. 01April 27 – April 28, 2025Unauthorized access
  2. 02April 28, 2025Breach discovered
  3. 03September 29, 2026Breach disclosed publicly
  4. 04August 3, 2026Affected individuals notified

Dates come from the sources listed at the bottom of this page. Separate events are kept separate; where a date has not been disclosed, it says so.

What information was exposed?

The categories below come from PDCM Insurance's disclosure and the sources listed on this page. Each is labeled by what the evidence supports. Categories not mentioned in any source are not listed, even if they are common in similar breaches.

Exposed May have been exposed Access not confirmed

Name

Name (company web notice: present on involved systems).

May have been exposed

Date of birth

Date of birth (company web notice).

May have been exposed

Social Security number

Social Security number (company web notice; Vermont AG table).

May have been exposed

Government identification

Driver's license number and state identification numbers (company web notice).

May have been exposed

Financial information

Financial account information (company web notice).

May have been exposed

Health information

Treatment information, diagnosis, treating/referring physician, prescription/medication information, medical record number (company web notice).

May have been exposed

Insurance information

Group/individual health insurance or subscriber numbers and medical policy number (company web notice).

May have been exposed

Why this information matters

The risks below are the ones associated with the categories of information involved in this breach. This describes how exposed information can be used in general. It does not state that any of this has happened with data from this incident.

Information from one breach can sometimes be combined with information from other breaches or public sources. A name and email address on their own are limited. Paired with a date of birth from one leak and an address from a people-search site, they become enough to answer a security question or make a scam call sound informed.

Whether the data from this breach has been sold, shared, or used is not known unless a source on this page says so. Where that is documented, it appears in the "What happened" section above.

If you were affected, consider doing these things now

Practical steps for this breach, in rough order of priority. None of these require buying anything. Monitoring services, including ours, are one option among several.

  1. 01Call 844-958-8900 (9:00 a.m.–6:30 p.m. Eastern, Monday–Friday, excluding U.S. holidays) with questions.
  2. 02If offered Kroll monitoring in your letter, enroll using the instructions provided.
  3. 03Review account statements, Explanation of Benefits forms, and credit reports for activity you do not recognize.
  4. 04Consider a fraud alert or credit freeze with Equifax, Experian, and TransUnion.
  5. 05Watch for phishing that references PDCM Insurance or Kroll.

AI Protection

Monitoring, removal, and recovery help for what comes after a breach.

A breach puts information you can't take back into circulation. AI Protection watches for it being misused, reduces what else can be found about you, and helps you recover if something goes wrong. It cannot undo the breach or retrieve data an attacker already holds.

Get AI Protection Plans from $7 per month. Cancel anytime.

How one breach can contribute to a larger exposure footprint

A possible risk pattern, not a description of this incident. Each step is something that can happen after a breach. Nothing here states that it has happened with data from this incident.

Illustrative pattern
  1. Step 1

    One breach

    A single company's records are accessed without authorization.

  2. Step 2

    Personal information is exposed

    Some categories can be changed afterward. Others, like a name or date of birth, can't.

  3. Step 3

    It may remain accessible

    Copies of breached data can persist well beyond the original incident.

  4. Step 4

    Sources can be combined

    Fragments from different breaches and public sources may be assembled into a fuller profile.

  5. Step 5

    More targeted attempts

    A fuller profile can make fraud, impersonation, phishing, or social engineering attempts more convincing.

A breach is an event. Exposure can last longer.

A password can be reset and a card reissued. Some information can't be replaced, and that is the part that stays useful to someone attempting fraud later. This does not mean fraud will occur. It means the risk does not close when the news cycle does.

Involved in this breach and hard to change

NameMay have been exposed
Date of birthMay have been exposed
Social Security numberMay have been exposed
Government identificationMay have been exposed
Health informationMay have been exposed

What PDCM Insurance has done so far

Only actions the company has announced or that are documented in the sources below. If something you'd expect to see isn't here, it hasn't been announced as of the last update.

Sources

Primary sources first: company disclosures, regulator and attorney general filings, SEC filings, court documents. News reporting is listed as secondary. Where reports conflict, the conflict is noted in the "What happened" section rather than resolved silently.

Primary 01
PDCM Insurance · September 2026
Primary 02
Mullen Coughlin LLC for PDCM Insurance via Iowa Attorney General · August 3, 2026
Primary 03
Office of the Vermont Attorney General · September 29, 2026

Last updated September 30, 2026 · First published September 30, 2026

Questions about the PDCM Insurance breach

PDCM Insurance, a Waterloo, Iowa insurer, published a Notice of Data Event describing unauthorized access to certain files and folders on its network between April 27 and April 28, 2025.

The company has not disclosed how many people were affected. Iowa AG letter reports 4,734 Iowa residents notified on or about August 3, 2026; Vermont AG table lists 1 Vermont resident. National total not stated as final.

Unauthorized access is reported to have occurred April 27 – April 28, 2025.

The company says it discovered the breach on April 28, 2025. It disclosed the incident publicly on September 29, 2026.

The company has not confirmed which categories were exposed. May have been exposed: Name, Date of birth, Social Security number, Government identification, Financial information, Health information, Insurance information. See the full list with status labels above.

The most reliable way is a notice from PDCM Insurance itself. Written notices to Iowa residents on or about August 3, 2026; web notice posted; notifications ongoing. Be cautious of unsolicited messages claiming to confirm you were affected; verify through a contact method you already have.

Start with the checklist above: follow the company's instructions, watch for phishing that references the breach, monitor the affected accounts, and consider a credit freeze if identifiers like a Social Security number are confirmed involved.

Written notices to Iowa residents on or about August 3, 2026; web notice posted; notifications ongoing.

Yes. Information that can't be changed, such as a name, date of birth, or Social Security number, can remain useful for fraud attempts long after the incident. That is a general risk, not a statement that data from this breach has been used.

AI Protection is an identity protection service that includes identity monitoring, removal of exposed information, restoration support, up to $5m in identity theft insurance per person, social media monitoring. It is independent of PDCM Insurance and cannot reverse a breach.

Take control of what happens next.

Monitoring for misuse of your information, removal of what else is out there, and a real person to call if something goes wrong. Plans from $7 per month. Cancel anytime.