Glossary term

Business email compromise

Business email compromise (BEC) is a scam where criminals spoof or take over work email to trick employees, vendors, or customers into sending money or sensitive data.

What it is

BEC often targets finance, HR, and executives. The message may look like a CEO asking for a quiet wire, a vendor updating banking details, or a lawyer demanding a same-day payment.

Losses can be large because the emails use real threads, lookalike domains, or actual compromised inboxes — and AI writing tools make the grammar cleaner than older scams.

How it works

  1. Access or spoof — Phishing, password reuse, or lookalike domains create a believable channel.
  2. Recon — Attackers study invoice patterns, vacation schedules, and org charts.
  3. Ask — A payment-change, gift-card, or W-2 request arrives with urgency and secrecy.
  4. Cash out — Funds move to attacker-controlled accounts, often overseas.
  5. Cover — Follow-up emails delay discovery until recovery is harder.
  6. Related to spear phishing, account takeover, and AI impersonation.

Red flags

  • Last-minute changes to vendor bank details sent only by email
  • Executives requesting unusual secrecy around a wire or gift cards
  • Slightly off domains (rn vs m) or display names that hide the real address
  • Pressure to skip phone verification with the known vendor contact
  • Invoice threads suddenly including a new assistant
  • MFA fatigue or login alerts on a finance mailbox

What to do if you’re targeted

  • **Verify payment changes** out-of-band — call a known number, do not use numbers in the suspicious email.
  • **If funds left:** contact your bank's fraud team immediately; file with IC3.gov (U.S.).
  • **Secure the mailbox** — password reset, MFA, session revoke, check inbox rules.
  • **Warn vendors and staff**; review recent payment instructions.
  • **Add process controls** — dual approval for bank-detail changes.
  • **Personal spillover:** if your individual identity data was in compromised mail, consider monitoring and a free identity scan.

Next steps

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