Data Breach Response / Waterford Hotel Group · Updated September 28, 2026 Independent coverage, not a communication from Waterford Hotel Group

Waterford Hotel Group Data Breach: What Happened and What You Should Do

Waterford Hotel Group disclosed a data breach affecting an unconfirmed number of people. Here's what is currently known about the incident, what information may have been exposed, and steps you can consider taking.

Notification underway Sources listed below
Breach snapshotUpdated September 28, 2026
Company
Waterford Hotel Group
People affected
Undisclosed

Vermont AG table lists 242 Vermont residents as of September 25, 2026. A national headcount is not stated in the company notice.

Incident date
May 5, 2026
Discovered
May 5, 2026
Disclosed
September 25, 2026
Information exposed
Status
Notification underway

Company review completed; notifying impacted individuals. Vermont AG listing September 25, 2026.

What happened in the Waterford Hotel Group breach?

How the attacker got in

Unknown actor gained access to certain computer systems and was able to view or download certain data (identified May 5, 2026).

Timeline of what is known

  1. 01May 5, 2026Unauthorized access
  2. 02May 5, 2026Breach discovered
  3. 03September 25, 2026Breach disclosed publicly
  4. 04September 2026Affected individuals notified

Dates come from the sources listed at the bottom of this page. Separate events are kept separate; where a date has not been disclosed, it says so.

What information was exposed?

The categories below come from Waterford Hotel Group's disclosure and the sources listed on this page. Each is labeled by what the evidence supports. Categories not mentioned in any source are not listed, even if they are common in similar breaches.

Exposed May have been exposed Access not confirmed

Name

May include name (company notice).

May have been exposed

Social Security number

May include Social Security number (company notice; VT AG).

May have been exposed

Government identification

May include driver's license number, passport number, and/or taxpayer ID (company notice; VT AG).

May have been exposed

Financial information

May include financial account information and payment card information (company notice; VT AG).

May have been exposed

Health information

May include medical information (company notice; VT AG).

May have been exposed

Insurance information

May include health insurance information (company notice).

May have been exposed

Account credentials

May include username and password (company notice).

May have been exposed

Why this information matters

The risks below are the ones associated with the categories of information involved in this breach. This describes how exposed information can be used in general. It does not state that any of this has happened with data from this incident.

Information from one breach can sometimes be combined with information from other breaches or public sources. A name and email address on their own are limited. Paired with a date of birth from one leak and an address from a people-search site, they become enough to answer a security question or make a scam call sound informed.

Whether the data from this breach has been sold, shared, or used is not known unless a source on this page says so. Where that is documented, it appears in the "What happened" section above.

If you were affected, consider doing these things now

Practical steps for this breach, in rough order of priority. None of these require buying anything. Monitoring services, including ours, are one option among several.

  1. 01Call 1-888-940-9724 with questions about the notice.
  2. 02Review credit reports, account statements, and medical or insurance statements for activity you do not recognize.
  3. 03Consider a fraud alert or credit freeze with Equifax, Experian, and TransUnion.
  4. 04Watch for phishing that references Waterford Hotel Group, LMD Holding, or identity-protection enrollment.
  5. 05Verify any call or email about the incident using the phone number or address in your written notice (914 Hartford Turnpike, P.O. Box 715, Waterford, CT 06385).

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How one breach can contribute to a larger exposure footprint

A possible risk pattern, not a description of this incident. Each step is something that can happen after a breach. Nothing here states that it has happened with data from this incident.

Illustrative pattern
  1. Step 1

    One breach

    A single company's records are accessed without authorization.

  2. Step 2

    Personal information is exposed

    Some categories can be changed afterward. Others, like a name or date of birth, can't.

  3. Step 3

    It may remain accessible

    Copies of breached data can persist well beyond the original incident.

  4. Step 4

    Sources can be combined

    Fragments from different breaches and public sources may be assembled into a fuller profile.

  5. Step 5

    More targeted attempts

    A fuller profile can make fraud, impersonation, phishing, or social engineering attempts more convincing.

A breach is an event. Exposure can last longer.

A password can be reset and a card reissued. Some information can't be replaced, and that is the part that stays useful to someone attempting fraud later. This does not mean fraud will occur. It means the risk does not close when the news cycle does.

Involved in this breach and hard to change

What Waterford Hotel Group has done so far

Only actions the company has announced or that are documented in the sources below. If something you'd expect to see isn't here, it hasn't been announced as of the last update.

Sources

Primary sources first: company disclosures, regulator and attorney general filings, SEC filings, court documents. News reporting is listed as secondary. Where reports conflict, the conflict is noted in the "What happened" section rather than resolved silently.

Primary 01
Waterford Hotel Group / LMD Holding · September 2026
Primary 02
Office of the Vermont Attorney General · September 25, 2026

Last updated September 28, 2026 · First published September 28, 2026

Questions about the Waterford Hotel Group breach

Waterford Hotel Group, LLC & LMD Holding Company, LLC (collectively Waterford) identified suspicious activity on certain computer systems on May 5, 2026.

The company has not disclosed how many people were affected. Vermont AG table lists 242 Vermont residents as of September 25, 2026. A national headcount is not stated in the company notice.

Unauthorized access is reported to have occurred May 5, 2026.

The company says it discovered the breach on May 5, 2026. It disclosed the incident publicly on September 25, 2026.

The company has not confirmed which categories were exposed. May have been exposed: Name, Social Security number, Government identification, Financial information, Health information, Insurance information, Account credentials. See the full list with status labels above.

The most reliable way is a notice from Waterford Hotel Group itself. Notifying impacted individuals; contact line 1-888-940-9724. Be cautious of unsolicited messages claiming to confirm you were affected; verify through a contact method you already have.

Start with the checklist above: follow the company's instructions, watch for phishing that references the breach, monitor the affected accounts, and consider a credit freeze if identifiers like a Social Security number are confirmed involved.

Notifying impacted individuals; contact line 1-888-940-9724.

Yes. Information that can't be changed, such as a name, date of birth, or Social Security number, can remain useful for fraud attempts long after the incident. That is a general risk, not a statement that data from this breach has been used.

AI Protection is an identity protection service that includes identity monitoring, removal of exposed information, restoration support, up to $5m identity theft insurance, social media monitoring. It is independent of Waterford Hotel Group and cannot reverse a breach.

Take control of what happens next.

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